This Privacy Policy explains how A J Cleaning Solution, based in London, collects, uses, and protects your personal data in compliance with the UK GDPR and Data Protection Act 2018. By using our services or visiting our website, you agree to the practices described in this policy.

Data Collection

Information We Collect

We may collect the following types of personal data:

• Name and contact details (email address, phone number, address)
• Booking and service details
• Payment information (processed securely through third-party providers)
• Website usage data (via cookies and analytics tools)

How We Collect Data

• When you book or enquire about our services
• When you contact us via phone, email, or website forms
• Automatically, through cookies and browsing data

Data Use

Purpose of Processing

We use the data we collect to:

• Provide and manage our cleaning services
• Process payments and send invoices
• Communicate with you regarding your bookings or enquiries
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity (to provide services you requested)
• Legitimate interests (to improve our services and customer support)
• Legal obligations (to comply with applicable laws)
• Consent (where required, e.g., marketing communications)

Cookies

How We Use Cookies

Our website uses cookies to:

• Improve functionality and user experience
• Analyse website traffic and performance
• Remember your preferences for future visits

You can manage or disable cookies through your browser settings. However, some features of the website may not function correctly without them.

Data Protection

Security Measures

We implement appropriate technical and organisational measures to keep your personal data secure, including:

• Encrypted data storage and transfer
• Restricted access to personal information
• Regular monitoring of IT systems for vulnerabilities

Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or as required by law.

Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (where applicable)
• Restrict or object to processing in certain cases
• Data portability, where legally applicable

To exercise these rights, please contact us using the details below.

Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

A J Cleaning Solution
[Company Address]
Email: [Your Email Address]
Phone: [Your Phone Number]